Donatella's Salon & Day Spa

05/14/09

Very Impressed

by CAweddings

I was in on Saturday for a massage and wanted to let you know how much I loved it. I hadn't been to your facility for a while and was pleased to receive a nice tour. You've added a lot since my first visit. Loved the "relaxation room" and the lockers. I felt like royalty. I will definitely be returning in a few weeks for a pedicure.

And, since we both deal with brides, I also want to thank you for allowing me to leave some of my business brochures in your lobby area. I assist brides and grooms in the CNY area with their wedding invitations, by bringing my invitation albums directly to them, to use in their homes for a few days at their leisure. This stress-free service is being well received, as a nice break in the wedding-planning process.

I'd like to give a big "thank you" to the staff, and especially to Tom, for a great massage. See you soon!

Kathy Colvin

P.S. Brides interested in my service can call 243.1122

• Pros: Everyone there made me feel so welcome and relaxed

05/07/09

OK Haircut, TERRIBLE blow-dry.

by catwoman30

I will not be returning to this salon. I went in for a simple trim on my shoulder length wavy hair. I always blow-dry my hair with a round brush and then flat iron it so it is smooth and straight. This stylist was very friendly. The cut was nothing special, but acceptable. But when it came time for the blow-dry, she used the wrong type of brush on my hair and I looked absolutely ridiculous. It made my hair frizz and puff out and I looked better when I came in, then when I left - I definitely did not look like I just spent $40 on a haircut!! I was embarrassed the entire time I was sitting there and had to go right home because there was NO WAY I would go out in public looking like that. For that kind of money, they should have stylists who know how to do a basic blow-out with a ROUND brush, not a vent brush!!

• Pros: Friendly stylist
• Cons: Had no clue how to blow-dry, Expensive

04/11/09

Best Spa in Syracuse

by DonnaWaters

So I went to Donatella's Spa in Syracuse N.Y. and had the best facial of my life. The staff is amazing, the price is right and the owner is delightful. Keep up the good work I highly recommend going to Donatella's spa!

• Pros: The best customer care!
• Cons: None!