218 N Main St, Syracuse, NY | Directions 1321243.137991 -76.127729
Mon 9:00 AM-5:00 PM,Tue-Fri 9:00 AM-8:00 PM,Sat 9:00 AM-3:00 PM,Sun Closed
HORRIBLE! – I recently had a facial and a pedicure done here. The facial was incredibly relaxing and I liked the guy who did it. He talked not too much, but wasnt too quiet. He told me what he was doing before he did it so i wasnt freaked out. It was actually quite nice. However as soon as I left the place my face felt greasey and heavy, like I just ate a whole slice of pizza and Arbys. It was gross. And now ive had more pimples than ever in the days following. As for the pedicure... They were rough with the tools, and more than a few times i flinched in pain. They did not sand nearly enough, they made just a few half hearted strokes at me heel with the sander, and not at all on my large toe which also had large callus build up. The polish was only one coat, and no top coat. I found a day later one of the toe nails was cut but they left a huge jagged chunk sticking out that of course i got caught on my sock. Sure I was smooth and soft when I left there, but an hour later the dry skin and callus was already back. And to top this all off, it was by far the most expensive Facial/pedicure I have ever seen! $132.00 for nothing. I could have easily done a better job myself! and spend the money on something necessary.
Fuzzy Nails and Non-Relaxing Massage - Will NEVER Return – A girlfriend and I took part in a livingsocial deal that offered us a 60min mani/pedi & 60min hot stone massage at the Donatella's... What we thought would be a relaxing morning at the spa, turned out to be the worst spa experience ever...
Bait & Switch :: We were both told once we got there that the hot stone massage was not available, my therapist told me that they did not warm up the stones for me and that it would take an hour to do so, for my friend 'the machine was on the fritz', being one of the reasons that we chose to take part in the livingsocial deal was the hot stone massage, we were quite disappointed.
Privacy Please!! :: During my massage session I got walked in on not once... but twice! The first time was by my friends therapist who forgot his lotions in the room I was in, and the second time by another therapist and patron who were looking for a room to use. Throughout the remainder of my massage, I could hear people laughing and chatting out in the hallway.
Ewe... Fuzzy Uneven Nails! :: The mani/pedi portion of my visit was simply ok. My nails came out fine, not as well as I've had them done at other establishments, but presentable. My friend however... Her nails were filed unevenly (at a slant). Her nail polish was not smooth, rather it looked wrinkly, not to mention her technician smudged two nails while she was cleaning up her station and had to redo them; because she was redoing two nails she got cotton fuzz on the others in the process. When we left we noticed the undersides of her nails were caked with nail shavings and gook.
We couldn't get out of the place fast enough! A day at the spa turned out to be a day in hell. We joked that we needed a spa day to recoup! We will never return to this place and have advised a couple other friends who had purchased the same special that they would be better off tossing out their $70 vouchers than going through the hassle.
Very Impressed – I was in on Saturday for a massage and wanted to let you know how much I loved it. I hadn't been to your facility for a while and was pleased to receive a nice tour. You've added a lot since my first visit. Loved the "relaxation room" and the lockers. I felt like royalty. I will definitely be returning in a few weeks for a pedicure.
And, since we both deal with brides, I also want to thank you for allowing me to leave some of my business brochures in your lobby area. I assist brides and grooms in the CNY area with their wedding invitations, by bringing my invitation albums directly to them, to use in their homes for a few days at their leisure. This stress-free service is being well received, as a nice break in the wedding-planning process.
I'd like to give a big "thank you" to the staff, and especially to Tom, for a great massage. See you soon!
P.S. Brides interested in my service can call 243.1122
OK Haircut, TERRIBLE blow-dry. – I will not be returning to this salon. I went in for a simple trim on my shoulder length wavy hair. I always blow-dry my hair with a round brush and then flat iron it so it is smooth and straight. This stylist was very friendly. The cut was nothing special, but acceptable. But when it came time for the blow-dry, she used the wrong type of brush on my hair and I looked absolutely ridiculous. It made my hair frizz and puff out and I looked better when I came in, then when I left - I definitely did not look like I just spent $40 on a haircut!! I was embarrassed the entire time I was sitting there and had to go right home because there was NO WAY I would go out in public looking like that. For that kind of money, they should have stylists who know how to do a basic blow-out with a ROUND brush, not a vent brush!!
Best Spa in Syracuse – So I went to Donatella's Spa in Syracuse N.Y. and had the best facial of my life. The staff is amazing, the price is right and the owner is delightful. Keep up the good work I highly recommend going to Donatella's spa!
Donatellas salon & Dayspa – i went to Donatellas. salon and day spa.. ive never been to such a wonderful relaxin and fun place.. while there i received a massage ,, a manicure and pedicure and facial ... wow ,,, inbetween these said services i also relaxed in the salons cozy sauna...it was like being on vacation i left the hustle and bustle behind me at the front door .. AFter i received all my treatments i commensed to getting the most invigourating shampoo ive ever had it started out with a theraputic shampoo massage then a hair mask and ending with a conditioner ... MY HAIR felt like SILK !!! i was amazed being that my hair was normally a bit dry due to some old highlites .. when i was finished i not only felt beautiful but i felt relaxed and reenergized ready to face the world yet again.. i ended up buying the hair products .. Amazing Aveda is amazing .. i would highly reccomend going there as i will again and prob again and again . the staff is friendly and knowledgable kind considerate and mostly talented .. Thank you again Donatellas salon and day spa for making me feel so GOOD !! HUGS to all of you
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