Matthews Salon Spa

10/13/08

Absolutely Horrible

by austen4400

I went to Matthew's because it was an Aveda salon but it shouldn't be. I had to go to another salon and pay $300 to fix what Matthew's did to my hair (both the haircut and the dye). I got nothing that I asked for, the girl just did what she thought should be done to my hair and completely ruined it. I would never, ever go back there.

05/13/08

completely mortifying, horrible massage pedi

by saran2001

Matthews Syracuse- dont waste your $. horrible massage. i was rubbed like twice a second, was not ralaxing or therapeutic at all. Music was some woman moaning and drums playing. I was disgusted. Good thing it was a gift certificate and I didnt waste my own $ on this. I got a pedicure, ive had better at oriental shops. this girl kelly purposely painted my nails so i might come back next week because the polish was higher up. it was HIGH off my cuticle hen i walked out the door. She did nothing except rub lotion on my feet. not a typical invigorating aveda pedi ive had in geneva, ny. Kelly even said,"there is no "aveda pedicure, every place is different "and it sure is. She also did the carribean spa treatment on me. absolutely positively horrible. spent 10 min telling me that "this is not a full body wrap just your back and feet." no scalp massage as in the brochure. Stay away is my advise. Worst "spa" experience of my life. Aveda should pull out of there.

• Pros: none
• Cons: just plain terrible

07/11/07

Get your hair cut here!

by volleyball07

I went to Matthew's salon last night for the first time. I've been looking for a new hairdresser and saw the recommendations on here and thought I'd give it a try. Jeannie did my hair and I couldn't be happier! She was very professional and gave me a great cut.....go see her. I'm so excited that I've finally found someone in the area that knows how to cut hair. She took her time and made me feel like she really was trying to make me look my best..definitely worth the money.

• Pros: Jeannie is great; scalp and head massage included!
• Cons: none