Craftsman Inn And Conference Center

Recommends

mcnh63

Joined 6 years ago

did a great job. Many people in my wedding aprty stayed here and loved it. We had a bottle of wine waiting at the desk for each of our guests and the hotel staff did a wonderful job of presenting it to them when each arrived.

we vistied our friends and family several times while they were there and it looked very nice! They all said that they had wonderful service and were very happy with everything.

They all loved the restaurant which has wonderful food anda very nice bar area. We actually ahve ate there many times and have had very good experiences!

Doesn't Recommend

zagaty

Joined 6 years ago

awful awful awful drive to Liverpool or East Syracuse. I had to stay in this "hotel" while waiting for my furniture to arrive for an excrutiating 5 days. Thank fully my relocation company was footing the bill otherwise I would have absolutely cried. The first night we arrived to a front desk with the no reservation, which had been made and confirmed, then the girl gave u skeys which after walking a great distance- there was no porter, the keys did not work, we had to return, to no one at the desk but a pile of laundry, after waiting, we got more keys, thinking this was the end, opened the door to a beer stenched hallway. Ok Open door to room- not made up- call front desk- only one phone works. No one answers phone- get a recording.Walk back down to desk-Tell them to make up beds and fix phone. They ran out of shampoo and conditioner- thank fully there was a target across the street. Theres more,broken iron,which stained the shirt, no new irons available- three days broken phone, missed wake up calls, more broken keys. Go elsewhere you'll be glad you did- and never did the " manager "try to remedy our situation.

Recommends

janker

Joined 10 years ago

Great Meal!. The hotel was excellent, but the best part of it was the restaurant they have. I wasn't expecting much culinary-wise in Syracuse, but I was delighted with my wonderful meal here. I consider myself a 'foodie' and love trying a city's best places and to my surprise The Craftsman really measured up. Great meal, great stay - I'll be back for more!