Doesn't Recommend

kimrosas

Joined 6 years ago

Do not give your business to this spa!!!. After reading the reviews on citysearch I was sure I would have a positive experience at this spa, however my trip was anything but pleasant. For my tastes the staff was not professional enough, one man and two women who worked there were chatting and flirting together within earshot and sight of the waiting area. I was put in a room for my self tanning, I had exfoliation and the tanning product rubbed in. Between treatments I was left in the room alone, which was fine, but some increments were supposed to take five minutes in between, but the lady came in too early for things to dry. After the exfoliation she rinsed my legs and arms, in the process leaving the plastic sheet I was on soaking wet, and thus my underwear soaked. It was cold! She rushed through, exlpaining she was in the business for 20 years, thus she knew how to do it fast. After it was finished it appeared fine and I was happy with it. But they forgot I had another thing to be done, so after looking for someone to help me, I was put right back in the same room I had just cme from! The eyebrow wax was fine, but again other clients were being treated between my treatments and I felt like I was coming last. Once in the sunlight I noticed how uneven the tanning was, little by little I found more and more things wrong. I was told it would come out even if I paid extra for the exfoliation, but no. She also did not tell me I couldget nohing wet, not even my hands, for 3 hours. After washing my hands 2 hours later it all came off, and also when I went for a pedicure several hours later my legs were left with no tanner on. I called after I noticed and they were closed, left a message for them to call and they never did. Called again, no answer. Finally got a call back but the woman who did my tanner was with a client. Left a message, never called. Called today and she took no responsibility, blamed me, and refused my refund, then hung up on me. Worst customer service and no royal treatment!

Recommends

smpierson

Joined 7 years ago

Best Massage. Definately the best massage I have ever received. Room was very quiet, private. Therapist seemed to know exactly were I hurt.

Recommends

berthak

Joined 7 years ago

Most Comprehensive Treatments. the service is extremely professional and comprehensive. The latest technology available for permament makeup, photofacials, treatments and nails. I wouldn't go anywhere else. They inspire such confidence.

Recommends

barbyb

Joined 7 years ago

Highest Quality Services. The services are superb. My facial was precisely focused on my skin needs. The permanent makeup is the best quality in upstate New York. I come from California to get the photo facials.

The atmosphere is relaxing and luxurious. No place else serves fresh baked cookies every day.

Recommends

kaitlyn123

Joined 7 years ago

fayetteville day spa. the royal treatment day spa

open tuesday through friday 9:30-6:30

and Saturdays 9:30 - 4:30

(315)-637-4741

very professional staff great place to go

Recommends

melodyg

Joined 7 years ago

High Quality Spa Treatments. I have been going to the Royal Treatment Day Spa for over seven years now. I've enjoyed treating myself to their lavish pedicures and manicures. I've also had many facials done, not only are they relaxing, but they've really improved my skin. I can always count on this spa to be clean, elegant, and inexpensive.

Recommends

carper125

Joined 7 years ago

a great birthday. recieved a gift certificate from my husband as a birthday present last year for a whole days worth of services, had never really done anything like this before so I was a little thrown off, but hated to waste it. boy am I glad I didn't!

went in, and was a bit surprised at first, not what i expected from a spa, it was so cozy, not an office type place. all of my services were beyond relaxing, and the staff was all very professional and friendly.

i asked my husband for the same thing the this year!

Recommends

pamsteward

Joined 7 years ago

best facial. have been a client here for several years- best facial anywhere.

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helenstreeter

Joined 7 years ago

a wonderful saturday. My husband and I spent part of our day last saturday at a wonderful day spa in fayetteville. Great massage, facial, very comfortable. Very impressed with facialist knowledge of esthetics.Have been to larger, more luxurious destination spas, but we prefer the smaller, more intimate day spas, the services are usually better, and the price was about 1/2 what we paid for our last spa visit.

Recommends

steward

Joined 7 years ago

loved it. totally disagree with michrem-my husband and i went for a couples massage and had a wonderful experience.best massage i ever had.paid about 1/2 what we did for our last couples massage, and the staff was very professional.the lounge is beautiful,and we got a glass of champagne , too.