GREAT CUSTOMER SERVICE. We recently purchased a new Chrysler 200 at Romano Chrysler Jeep in Fayetteville NY. Our salesperson, Anthony Cox, was so helpful but understood that we needed time to look at other vehicles before making our decision. We returned to Romano, purchased our vehicle. We were completely satisfied with how Anthony processed the purchase and took the time to review the vehicle details with us before we lett the sales lot with our new vehicle. I would recommend Romano and request Anthony Cox as your sales person
I wouldn't recommend them to my worst enemy.. I have had nothing but problems with this dealership since I bought my car from them in February 2010. First they "accidentally" typed up my contract for $1,000 more than the agreed upon price, then they tore a hole in my seat while doing work on my vehicle and didn't disclose the damage to me. Finally they damaged my catalytic converter while it was up on their lift, and then claimed they could not cover under the 8 yr 80,000 mile warranty. The service manager was rude and condescending to me. I wouldn't recommend them to my worst enemy.
Jeep Heaven. Visit The Dealer Ship Your Self and Experience the Greatest Moment of Truth. The personal there is helpful and eager to assist you in any way. That is the "Romano Way".
Do not buy from this dealership. They lied about my vehicle history... When taking it to another dealership, they showed me a HONDA floor mat!!! Do not buy here!
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