great food. very tasty pizza. would have it any day. Management has MUCH space for improvement. NOT customer oriented. plus whomever takes an order always messes it up! if not for the delicious food, l would not have stepped my foot in there again. clean, good prices, and very tasty.
Love their food on the dine in side. Personal pizza is really good and their steak salad mmmmmm
Problem is staff; not enough of it. They seem to be always shorthanded and struggling. I hate waiting especially for check or when my food comes half cold. Also because they are shorthanded, waitress staff is not very pleasant. I would go more often but past 10 visits were like this so now I am avoiding it :(
Collection of down's. food isn't the worst...too bad noone working there can take a simple food order over the telephone. after calling and giving my telephone number ....3 digit area code...then my 7 digit telephone number ...(10 NUMBERS) i was told that i had only given 8 numbers.............. after repeating my telephone number about 5 times... the man still came to the conclusion that i had only given 8 numbers... after repeating my number again, about 5 more times , without the area code...thinking that was what was tripping up this man's simple math.. i then was told to hold..because i only gave him 9 numbers... and then a woman came on the phone, asked me for my number...which i gave...clearly...slowly... then asked to hold...for oh about 10 minutes. i then hung up the phone. too bad your terrible service overwrites anything good you could have had.
Excellent food. I do much traveling with my job and whenever I'm in syracuse Avicolli's is the place . Whether the pizzeria or the restaurant the food is really good. The service is excellent and everyone is so nice.
excellent food ,prompt and friendly service ,great place. I went there for dinner with my family, might I add that we're full blooded italians off the boat (as we say) and let me tell you , the food was delicious. Whatever we ordered was excellent, we had a little of everything, the hot and cold anti-pasto , the macaroni all different ways, whatever we asked for they had; we were very pleased . If you're ever in syracuse and you want to feel like your at home with your mothers homemade gravy this is the place to go.
Worst service, worst pesto, worst lasagna.
Before you dismiss my review, keep in mind that I am Italian, and my grandmother is a fantastic Italian cook, who is actually *from* Italy. I went here with my boyfriend, wanting pizza. It is not all that evident, when you arrive in the dark, that there are two separate restaurants here. This means that if I want pizza and he wants lasagna, too bad, you can't have it both ways. They don't serve pizza on their restaurant side. So I ordered the tortellini in "pesto" with sundried tomatoes. I have never seen anything that resembles pesto less. My German-Irish mother makes better pesto than that. I couldn't even taste basil in it. The lasagna was equally bad. My boyfriend said it tasted like it came out of a frozen meal box. The salad was made of limp, white iceberg lettuce, whose color was undifferentiated from the cheese on top of it until I bit into it. An unwelcome surprise, indeed.
Don't even get me started on the service. The hostess said "hold on" and gossiped with the bartender for 5 minutes before seating us, then the waitress acted all annoyed when I asked for a list of their beverages, which were not listed on the menu. She acted annoyed again when I asked her to repeat the salad dressings, which were not on the menu. In fact, it did not even say entrees come with a salad. The waitress forgot to take our order, clearly looking all around the dining room and clearing off all the empty tables before scurrying back over to us and laughing. She got tired of being a waitress in the middle of serving us and decided to take off her apron. Not only that, but the entire time we were eating, the kitchen slammed their door open against my boyfriend's seat, about 30 times. We will never go back there again.
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