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Catering >Catering With A Flair
1029 Milton Ave, Syracuse, NY | Directions 1320443.057925 -76.193878
dont do it – Had a wedding recently at the empire room and the catering company was not so good. Maybe when they get a new catering company in there I would recommend it but not with Missy and catering with a flair. We put our deposit down on the empire room and then a couple of months later we heard about the scandal that broke out with the past fair director. When we went for our meeting in missy's office was a sign that said we are not an inconvience and she went on to say that it was going to be a very sad fair being that it would be their last. So we meet with her the wednesday before our wedding to drop things off and we told her that we wanted two bartenders at our wedding. when we showed up for our wedding there was only one. The bartender did a great job working with what she had, but when it was mentioned to Missy that we were paying for two bartenders she stated that we would have two when it warranted it. The whole night we never had two bartenders and when the groom's brother (best man) complained to Missy about it, she was extremely unprofessional and said that if we thought waiting twenty minutes for a drink at the bar is unreasonable that we should try to go to the city and see how long we wait. This was a wedding of 95 people and Missy stated that we would have two bartenders. It was unprofessional for her to talk to our best man that way. Next the air conditioner was either off or not working, and it was July 4th weekend. If you can remember it was pretty hot. Missy never mentioned anything to us about it being broken and our guests were complaining about how hot it was. Furthermore, my cake lady, who has made hundreds of cakes went to set up our cake and when she left it was beautiful... but when i got there my 5 tiered cake became a two tiered and a three tiered cake because Missy stated that my cake was not made properly and that the cake person did not put dowels in it.. That is a complete lie. on top of that we had our wedding on a saturday and we were coming to pick our stuff up from the reception on tuesday and she left the two layers of our cake out of the refriderator for those 3 days. and when i came to pick it up (one being our anniversary layer) they had gone bad because they sat out unreffriderated. Missy explained that they were fine and ediable. Furthermore Missy was supposed to make sure the bride and groom were set the whole night. instead she sat in her office and only in the beginning when we arrived checked in with us. she did not offer any discounts for the lack of air conditioning or the lack of the other bartender and failed to acknowledge her inadeqacies. so i am glad thier contract is expiring because they did not do a good job and i just hope that no one else has the same experience i did!
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